Shipping policy
SHIPPING
Item Availability
The availability of an item is clearly noted on the Product Detail page as in Stock" or 'Backorder.' Most items are In Stock and ready to ship. Some items are temporarily out-of-stock (Backorder). For more information, please read the details below.
Please note: expected shipment times specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
In-Stock Items
Most orders for In-Stock items begin shipping as soon as your online purchase is completed. Items are shipped once they are located in stock, your payment is approved, and the receiving address is verified. For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse no later than Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the federal republic of Nigeria.
Advanced Sale Items
Advanced Sale items are items that are not in stock but available for advanced purchase on our site. Advanced Sale items are shipped directly once they arrive in stock. You will be notified of the status of your Advanced Sale item via email. Expected shipment time (for example, 'Advanced Sale: Buy now for shipping in 4-6 weeks') is indicated on the Product Detail page.
Backorder Items
Backorder items are items that are temporarily out of stock but available for purchase on our site. A Backorder item that you may order is shipped directly to you once it is back in stock. You will be notified of the status of your item via e-mail. Expected shipment time (for example, 'Backorder: Buy now for shipping in 4-6 weeks') is indicated on the product detail page.
SHIPPING TO MULTIPLE ADDRESSES
www.addide.com is pleased to offer shipping to multiple addresses. This feature allows you to send items in your Shopping Cart, from one order, to more than one shipping address. Simply follow the prompts to enter each address in your Address Book during Checkout and select the destination for each item.
TRACKING YOUR ORDER
Finding Your Order Status
The status of your order is easy to find.
- Check your e-mail. You are required to enter an e-mail address during Checkout, so that you may receive e-mails regarding the status of your order.
- Visit the website. You may sign in at www.addide.com for your Order History at any time. Information about your open orders, tracking, and past orders is available.
- Contact us. If you still have questions about your order, please contact us via e-mail.
